Know the job before you drive.
Send your customer a link. They send photos and answer a few questions about the job. You get a written scope back — before you decide whether the trip is worth making.
Built for every trade that gets called out to look at a job. Your customer never downloads anything.
Water heater — 1418 Sycamore
Scope ready in 90 seconds- What the customer reported
- Standing water at base of tank. No hot water since yesterday evening. Unit is roughly 12 years old.
- What the photos show
- 40-gallon gas unit, corrosion at the lower seam, sweating T&P discharge line. Basement install, standard flue.
- Likely scope
-
- Tank replacement, 40 gal gas, standard vent
- New flex connectors and shutoff valve
- Drain pan — none currently fitted
- Access notes
- Basement via exterior bulkhead. Stairwell turn is tight — measure before ordering a wider unit.
- Ask before you go
- Is the existing shutoff holding? Confirm whether the homeowner wants a like-for-like swap or an upgrade to tankless.
Three steps, and none of them are yours
The customer does the walkthrough. You read the result.
Send the link
Text it straight from the app when a customer calls or messages you. Nothing for them to download, no account to create, no password.
They walk the job
Three screens ask for photos, describe the problem, and cover access. Most customers finish in about two minutes on their own phone.
You get the scope
A written job scope lands in the app about ninety seconds later, with likely parts, access notes, and the questions still worth asking.
Every trade that rolls a truck
If your day starts by driving somewhere to find out what the job is, this is built for you.
- Plumbing
- Electrical
- HVAC
- Roofing
- Carpentry
- Painting
- Flooring
- Drywall
- Masonry
- Concrete
- Fencing
- Decks
- Siding
- Gutters
- Windows & doors
- Insulation
- Appliance repair
- Garage doors
- Landscaping
- Tree work
- Pest control
- Pools & spas
- Septic
- Well & pump
- Chimney
- Restoration
- Locksmithing
- Handyman
What a scope actually contains
Enough to load the truck correctly, price the job honestly, and decide whether it needs a visit at all.
- The customer’s own description of the problem
- Every photo they sent, kept with the job
- What the photos show, read back in plain terms
- Likely parts and materials to bring
- Access notes — stairs, gates, crawlspaces, parking
- Age and condition of what’s being replaced
- Open questions worth asking before you commit
- A shareable summary you can send back as a quote
Pricing
One price per person who sends links. Cancel whenever you want.
$39.99 per seat, per month
- Unlimited job requests and scopes
- Photo storage kept with every job
- Shareable scope summaries for quoting
- Discount available on annual billing
Also from Havalook
Havalook
Our original app connects homeowners with tradespeople for video consultations, so a professional can take a look at a problem without a trip out.